Solving The Problems

Solving The Problems-73
It’s deceptively easy to get wrong, and when done well it’s a superpower of the best leaders.Luckily all it takes is three simple steps: This framework is most effective when you have a project in mind, either a new product or a new feature. how you’ll get there), pause here and figure these things out first; this, this, and this will help.

It’s deceptively easy to get wrong, and when done well it’s a superpower of the best leaders.Luckily all it takes is three simple steps: This framework is most effective when you have a project in mind, either a new product or a new feature. how you’ll get there), pause here and figure these things out first; this, this, and this will help.

Though many factors contribute to a project’s failure, nothing is more certain to cause a project to fail than a misunderstanding of the problem you are solving.

In the example above, we recognized too late that the real problem we should have been solving was not “travelers want to hang out with other travelers”, but instead, “travelers want to find high quality non-touristy things to do.” Hanging out with other travelers is one solution to this, not the actual problem.

Avoid this trap with a few good habits:“Problems are constant in life.

When you solve your health problem by buying a gym membership, you create new problems, like having to get up early to get to the gym on time, sweating like a meth-head for thirty minutes on an elliptical, and then getting showered and changed for work so you don’t stink up the whole office.

Our hypothesis was that hosts would respond more quickly if their unread messages were more prominent, and were also reminded that reply time impacts their search ranking.

In the end we were right, but throughout the project, as the scope and complexity grew (pro tip: dashboards are a classic “silver burrito” problem), I found myself having to repeatedly remind the team what problem we set out to solve.

We iterate a bit, make some incremental improvements, but a few months later we end it and move on.

I personally took many learnings away from that experience, but most of all it instilled in me the importance of getting the problem statement right.

What initially convinced you that this was a problem?

What makes it clear to you that this problem needs to be tackled?

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