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When I was first hired as a paralegal, I inherited a backlog of 25 sets of medical records that needed to be summarized, each of which was hundreds of pages long.However, at the same time, I had to help the attorney prepare for three major cases, and there simply weren’t enough hours in the day.
You don't have to provide a cookie-cutter answer.
Employers are always eager for individuals who can think outside of the box and present new solutions, especially when old ones aren't working.
Depending upon the nature of the problem and your chain of command, evaluating the best solutions may be performed by assigned teams, team leads, or forwarded upward to major corporate decision makers.
Whoever makes the decision must evaluate potential costs, required resources, and possible barriers to successful solution implementation.
Sometimes this involves teamwork, since two (or more) minds are often better than one.
It’s rare that a single strategy is the obvious route to solving a complex problem; devising a set of alternatives helps you to cover your bases and reduce your risk exposure should the first strategy you implement fail.After I explained the problem to my supervisor, she and the attorney agreed to pay me to come in on Saturday mornings to focus on the backlog. When I joined the team at Great Graphics as Artistic Director, the designers had become lackadaisical and uninspired because of a former director who attempted to micro-manage every step in the design process.I used weekly round-table discussions to solicit creative input and ensured that each designer was given full autonomy to do their best work.Once a solution is implemented, the best problem-solvers have systems in place to ascertain if and how quickly it’s working.This way, they know as soon as possible whether the issue has been resolved or, alternatively, whether they’ll have to change their response to the problem mid-stream.You can highlight relevant examples in your cover letter.You can also frame bullet points in your resume to show off how you solved a problem.Be prepared to discuss specific ways you used your problem-solving skills during phone screens and interviews.Mention Relevant Skills in Your Cover Letter: Look to previous roles—whether in academic, work, or volunteer settings—for examples of challenges you met and problems you solved while carrying out each function.I also introduced monthly team-based competitions that helped to build morale, spark exciting new ideas, and improve collaboration.Highlight Your Skills in Your Resume: Your problem-solving skills should be on display in your cover letter, resume, and application materials.