Malaysia Airlines Business Plan

Malaysia Airlines Business Plan-74
On our flight to Shanghai, the Prawn Brochette with Tomato Linguine selected prior to the flight was served as brunch.

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Malaysia Airlines does not offer online seat selection after you have booked, or prior to online check-in.

Therefore in order to select a seat, Business Class passengers can call up the Malaysia Airlines contact centre, where an agent will offer available seats and allow you to pick one.

The seat also includes a massage function, a 16″ touch video screen, as well as USB and AC power sources.

A thoughtfully placed pockets lets you keep your phone close to you, and plenty of compartments are available for devices and reading material.

We experienced this from the moment of boarding, with crew making the rounds to ask about menu choices (or to confirm our Chef On Call choice), and to offer newspapers and a pre-departure drink.

I happened to have the same crew on my return flight, and was instantly recognised and called by name.We used a handy tool called Expert Flyer to help identify available seats so that we didn’t have to play a game of Battleship with the agent.Seat selection is free of charge for Business Class passengers.The Malaysia Airlines Airbus A330 offers 27 Business Class seats in a mixture of 1-2-1 and 1-2-2 rows.The seat of choice in the A330 business class cabin is 1K.All were served with a selection of breads and pastries, as well as a choice of either yoghurt with a berry compote and oat granola, or a plate of seasonal fruit. On the flight from Beijing to Kuala Lumpur, the Malaysia Airlines signature satay dish was served as a post-departure supper, one not to be missed.Breakfast was served about 90 minutes before landing, and we selected the nasi lemak, a Malaysian staple.Chef-on-Call is available if you’re flying between Kuala Lumpur and London, Sydney, Perth, Melbourne, Adelaide, Auckland, Incheon, Beijing, Shanghai, Narita and Kansai.If you wish to use the service, view the menu and select your meal here at least 24 hours before flying.Upon submitting our bid, we received an email confirming it, stressing that confirmation of the upgrade (if accepted) would come within 48 hours of the flight: Happily, on both of our flights, our minimum bids were accepted.About 36 hours prior to each flight, we received an email confirming that we’d been upgraded.


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